I love Yum Cha, can’t get enough of those tasty morsels served up in those tiny bamboo steamers. From Fortitude Valley Restaurants that serves Yum Cha to the old Marigold (sadly it burned down a few years back) in Sunnybank, I have tried a few of them and some I went back a couple of times and most never went back. Of course you will ask why, well….. it always points to customer service, lack of it to say it bluntly and sometimes cleanliness/broken crockery (big turn off).
Parkland is a sister restaurant of the Famous Landmark in Sunnybank where during weekends its always fully packed with people. During my pregnancy with Samboy, I had this massive craving for Dim Sums (Yum Cha dishes) specially late in the afternoon and during that phase we are only aware of Parkland serving Yum Cha in the late afternoon/dinner.
We’ve been there a couple of times and the food is always freshly prepared but the time of waiting is very undesirable even when there are only a few tables occupied. You’ll be greeted and seated but the taking of orders is a hit or miss affair. There are times it was too quick and other times if you are unlucky you’ll be ignore for quite sometime and you have to really get their attention by waving crazily or standing up and chasing one of the staff.
Sometimes I think they are more happy serving the other customers who orders those live fishes and crabs than your average Yum Cha addict in the late afternoon/dinner. If you want to order more drinks or ask for additional cutlery, now this is where you get the “you don’t exist” looking straight ahead wait staff. You hardly get any eye contact with any of them…. I swear, if you’re choking on a piece of Deep Fried Squid Tentacle and you need another glass of Coke better ran to the toilets and drink from the tap as hoping for a wait staff to notice you would be like winning the lotto. Even when our table was situated near the doors of the kitchen where the wait staff usually pass, we were still invisible to them. I have personally experienced standing near where the food runners take out the orders from the kitchen and wait staff prepare the dishes before taking them out to the customers and still nobody care enough to stop what they are doing and ask if I needed anything.
This is the kind of restaurant where you have to block the wait staff walking path in order to ask for something. Unique ha? Maybe it only happens during the late afternoon/dinner service. I don’t know? I don’t really understand this “ignore the customer game” as the times we have visited, the restaurant was not full.
DIM SUM MENU AT PARKLAND
I can’t fault the dim sums served in Parkland, they are quite good for your average dim sums fare.
This Pan Fried Stuffed Eggplant is a must!!! Love the pork mince stuffing and sweet/savoury sauce. The eggplant slices itself have this melt in your mouth factor, personally I want the recipe as I will eat this dish night and day for a couple of days…that’s how delicious it was.
If you happen to have too many Pork Bbq Buns and want to take it home bear in mind that they will charge a higher price compare to consuming the buns inside the restaurant. They charge for takeaway containers and have this tea levy (surcharge) during the late afternoon/dinner for each individual (adults and children)….which I don’t understand!
The desserts on offer in their Yum Cha afternoon menu is just okey, very average. Steamed Sponge Cake was normal, Egg Tarts were nice but the Mango Pudding was bland so better skip this one.
TRIBE’S FOODIE VIEW: Would we go back to Parkland Chinese Restaurant? Maybe, if I’m really desperate for Yum Cha as Mr H had enough with their bad attitude customer service….I have to be really really sad for him to take me there for some emergency Yum Cha comfort food. I don’t understand the tea levy (surcharge) for every Yum Cha late afternoon/dinner customer. I was the only one who drank tea and the rest ordered individual glasses of soft drinks but still, we all got charged with the tea levy, is that legal? We went here more than 5 times and still we are greeted with wait staff that are tired looking/unsmiling individuals/ignores you once they’ve taken your primary orders. To be fair, we also experience in two rare occasions separately, two young female wait staff that are friendly and accommodating which suppose to be the norm in any restaurant establishments but in Parkland, it’s like finding needles in a haystack. If you want to try out Parkland Chinese Restaurant in Sunnybank, go try out the food and just the food alone.
Parkland Chinese Restaurant SUNNY PARK SHOPPING CENTRE
Cnr Mains And McCullough Rd
Sunnybank, QLD 4109
CONTACT NO: 07 3345 4588
F.Y.I~ I’m not related or connected to this business, the purpose of this post is to give you a sneak peek on our TRIBE’s eating out adventure. We paid with our own TRIBE money for our foodie purchases.